Privacy policy

This policy explains what data the Zippo Armenia online shop (zippo.successllc.am) collects, why, and how we use it. The data controller is Success LLC, 24 Gyulbenkyan Street, unit 98, Yerevan 0033, Armenia, info@successllc.am.

What data we collect

When you place an order: first name, last name, phone number, email address, delivery address and order notes.
When you register an account: email address and password (stored encrypted), plus any details you save in your profile.
In forms on the website (newsletter sign-up, corporate orders): name, company, email address, phone number and message text.
Technical data: cookies required for the cart, account login and language selection. See our Cookie policy for details.

Why we use your data

to process, confirm and deliver your order;
to contact you about an order, return or warranty claim;
to respond to your enquiry sent via a form on the website;
to send you news and offers, only if you have subscribed;
to comply with legal requirements (for example, accounting rules).

Who we share data with

We do not sell your data or share it with third parties for their own purposes. Data may be shared only with those who help us fulfil your order (for example, the delivery service receives your name, phone number and address), with the website’s hosting provider, and with public authorities where required by law.

How long we keep data

Order data is kept for as long as required by the accounting and tax laws of the Republic of Armenia. Subscription data is kept until you unsubscribe. Account data is kept for as long as the account exists.

Your rights

You can request access to your data, its correction or deletion, withdraw your consent to processing and unsubscribe from our mailing list. To do so, email info@successllc.am. We will respond within the time limits set by the Law of the Republic of Armenia on Protection of Personal Data.

Security

The website uses the secure HTTPS protocol. Order data is accessible only to staff who need it for their work.

Changes to this policy

We may update this policy. The current version is always published on this page.